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VocabJLPT N1
Complaint
Noun

Definitions

  1. 1. claim (for compensation)
  2. 2. customer complaint seeking compensation
  3. 3. (general) complaint
  4. 4. Complaint
Borrowed from English "claim," this word in Japanese specifically means a complaint or grievance, particularly directed at a company or service. It is widely used in customer service contexts and does not carry the meaning of "claim" as in asserting ownership.

Example sentences

Sentence 1

The claim in this case was resolved with a refund and replacement.

Sentence 2

My refrigerator broke, so I filed a complaint with the manufacturer.

Sentence 3

He pushed harder, demanding, "Give me a refund."

Sentence 4

I apologized first, then carefully listened to sort out the details of the complaint.

Sentence 5

If it's genuinely defective, filing a claim is completely justified.