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VocabJLPT N2
Complaint
Noun

Definitions

  1. 1. claim (for compensation)
  2. 2. customer complaint seeking compensation
  3. 3. (general) complaint
Borrowed from English "claim," this word in Japanese specifically means a complaint or grievance, particularly directed at a company or service. It is widely used in customer service contexts and does not carry the meaning of "claim" as in asserting ownership.

Example sentences

Sentence 1

The claim in this case was resolved with a refund and replacement.

Sentence 2

My refrigerator broke, so I filed a complaint with the manufacturer.

Sentence 3

He pushed harder, demanding, "Give me a refund."

Sentence 4

I apologized first, then carefully listened to sort out the details of the complaint.

Sentence 5

If it's genuinely defective, filing a claim is completely justified.